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Theo Mandel's Publications |
| "Resuscitating User Experience: A Touchscreen System for EMS and Fire/Rescue Professionals" |
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|  "Improving the Usability and User Experience of the OKbridge Online Bridge Game"
Case Study in User Centered Design Works
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Theo Mandel, Ph.D.
Case Study designer and author
User Centered Design Works
UCDworks.org
November 2005 |
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| Mandel's Case Study accepted in User Centered Design Works
Theo Mandel's case study of his usability design and prototyping work on OKbridge (see Client List) is featured in the User Centered Design Works (UCD Works) website. The second edition of UCD Works is initiated and managed by the IOP MMI, an Innovation-oriented Research Program Human-Machine Interaction funded by the Dutch Ministry of Economic Affairs. Case studies that highlight good examples of user-centered design with the HCI community are invited and reviewed. Only seven have been published world-wide in the second edition.
The case study is titled, Improving the Usability and User Experience of the OKbridge Online Bridge Game. The case study details include: current situation, objectives, target audience, UCD approach, test procedure, final product and conclusions. Screenshots of the current application, prototype and the final product are featured. Video demos show the final product in use.
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| "A
Solid Intranet in Eight Steps" |
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| Theo
Mandel, Ph.D.
Magazine article author
Web Techniques
(now New Architect)
www.newarchitect.com
July 2001 |
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| Praise
for Mandel's Article, "A Solid Intranet in
Eight Steps"
"There's lots of stuff around about access and the public Internet, but
yours is the first piece I've seen which reminds
business and government decision makers that the
responsibility to ensure access extends right
inside their operations. Keep it coming!"
David Morrell, Disability Action Inc.,
Australia
"There are times when I despair of seeing
sensible articles on intranet deployment. So when
I do find one (thanks to my Moreover feed) I feel
honour bound to share my good fortune. The article
is entitled 'A Solid Intranet in Eight Steps'
by Theo Mandel, and appears in New Architect.
I like Theo's opening statement - 'Because intranets
have become commonplace, it's easy to assume they're
well designed and usable. Unfortunately, most
intranets have grown undirected and unchecked,
like weeds in a garden.' He goes on to state,
'It's unfortunate that many intranet sites get
less corporate attention than Internet sites.
My colleagues and I often see companies spending
much less time and money on their intranet design.
The Internet site is public, so companies must
make it look good and work well; the intranet
is typically an afterthought. Entire teams of
designers and developers work on the corporate
Internet site, but frequently, small groups of
non-dedicated people (sometimes even a single
person!) create and maintain intranet sites.'
How true. How very true! It is an article full
of practical insights, and needs to be widely
circulated to senior managers with intranet responsibilities
but no intranet vision. Highly recommended."
Martin White, Intranet Focus Ltd., Intranet
Focus Blog |
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| ACM
Journal of Computer Documentation:
Commentary on Quality Technical Information |
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| "Quality
Technical Information: Paving the Way
for Usable Print and Web Interface Design"
Theo Mandel, Ph.D., Commentary Author
ACM Journal of Computer Documentation
Volume 26, Number 3, August 2002
ISSN: 1527-6805 |
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| Invited
Commentary on "Producing Quality Technical
Information" by Morris Dean, IBM
For the past
three years, the ACM Journal of Computer
Documentation has published a special
yearly issue on classic works in technical documentation.
The format of the August issue is as follows:
- A classic article, book chapter, or report is
reprinted.
- Three or four commentaries on the classic work
are written by recognized authorities in the field.
- The issue concludes with a response to the commentaries
from the author of the classic work.
The August 2002 special issue featured the IBM
Santa Teresa Lab's book called "Producing
Quality Technical Information," which first
appeared in 1983. The principal author was Morris
Dean. The book is a classic manual that defines
the concept of quality in technical information
and provides insightful and practical examples.
The book is currently available as "Developing
Quality Technical Information : A Handbook for
Writers and Editors, " by Gretchen Hargis
(Editor), Ann Hernandez, Polly Hughes, and Jim
Ramaker (Prentice Hall, 1997). (View
the book and reviews at Amazon.com).
Dr. Mandel was invited to write one of the expert
commentaries on this book. Theo Mandel worked
for IBM for eleven years and spent some of his
time in the Information Design and Development
area, where he conducted research and usability
evaluations on hardware and software products
and their documentation. Dr. Mandel was a member
of the IBM group responsible for the object-oriented
Common User Access (CUA) user interface architecture.
This work was the basis for the OS/2 Workplace
Shell interface. He worked with key industry vendors
(Microsoft, Lotus, and others) to define and implement
CUA user interface guidelines and the OS/2 Workplace
Shell interface.
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Encyclopedia
of Information
Systems (4-Volume Set):
User/System Interface Design |
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| "User/System
Interface Design"
Theo Mandel, Ph.D., Chapter Author
Academic Press
Hossein Bidgoli (Editor-in-Chief)
July, 2002
ISBN: 0-12-227240-4 |
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| The
Only Major Encyclopedia of Information Systems
The Encyclopedia of Information
Systems provides essential answers to questions
increasingly asked by people in all walks of life.
People can no longer claim that information about
computer viruses, for example, is unimportant
to their work, or that advances in speech recognition
and encryption will leave them unaffected. The
Encyclopedia is therefore more useful than one
might suspect to people well beyond the walls
of information systems departments. Offering both
general and technical information about major
elements, issues, opinions, and key studies, as
well as cross-references to related subjects,
it captures the dynamic growth and complexity
unique to our era.
Dr. Mandel wrote the section titled, "User/System
Interface Design."
This four-volume encyclopedia:
- Offers the only major encyclopedic examination
of information systems; there are no competitors
- Articles begin with easily understandable
concepts and become increasingly sophisticated,
satisfying the needs of all readers
- Articles emphasize information that will not
quickly go out of date
- Each article contains an average of 8 graphs
and 8 tables illustrating its important points
- Contains approximately 220 separate articles,
all original contributions commissioned for
this work
- Includes approximately 700 figures and tables
within the text; more than 2,000 glossary entries
explain key terms, "further reading"
lists appear at the end of each entry, and an
extensive cross-referencing system links related
articles
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| Reviews
of the Encyclopedia of Information Systems
- "So much of our technology scene overwhelms
us as we try to keep up-to-date or just remember
"why" and "how" we got here,
that the Encyclopedia of Information Systems
is certainly a welcome resource. I was impressed
by the comprehensive handling and readability
of the material. I like the approach of providing
summaries first and then diving deeper. The
complimenting idea of concluding with pointers
to landmark papers for follow-up for further
reading/study is well conceived."
- Dr. Michael Paige, VP Xerox and Director PARC
(Palo Alto Research Center)
- "A broad, comprehensive work spanning
the whole of Information Systems, including
some articles by experts in their respective
fields."
- Dr. Peter Norvig, Director of Machine Learning,
Google, Inc.
- "With numerous well written entries from
a range of information science disciplines,
the Encyclopedia of Information Systems is destined
to find its place among the very best reference
works of its kind."
- Professor James Castiglione, Brooklyn College,
CUNY
- "This is an impressive work that brings
together a wealth of information that was previously
scattered in many publications. It is well worth
the price and is recommended for all major university
libraries."
- H. Robert Malinowsky, Manager of Collections
Development and Reference, University of Illinois
at Chicago Library, in E-STREAMS
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All contents copyright © Theo Mandel 1994-2009 |
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