Computer Tech Support Parody: “Introducing the book”

Great video highlighting the usability of “new” technology and tech support. Imagine the usability problems that surfaced when books were first created!

“This video makes fun of moderns newbie computer users by illustrating – in a way fully understandable to them – how silly some of their questions are by creating a similar problem 500 years ago.It’s from a show called Øystein & Meg (Øystein & I) produced by the Norwegian Broadcasting television channel (NRK) in 2001. The spoken language is Norwegian, the subs in Danish. It’s written by Knut Nærum and performed by Øystein Bache and Rune Gokstad.”

View the video (Subtitles)

Theo Mandel, Ph.D.

About Theo Mandel, Ph.D.

Theo Mandel, PhD, is an international expert in product user experience, usability strategy, user research, design, development, and usability testing. Dr. Mandel designs user-, technology- and business-based products, websites and software that meet client objectives and goals and enhance company brands, are successful and provide the appropriate user experience for customers.
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