Why Craigslist Is Such a Mess

Intriguing article in Wired Magazine on the history of controversial Craigslist.org, the largest community site in the US.

From the interface design and usability perspective, Craigslist is notoriously well-know for its old-style, link-heavy, basic interface that does not make using the site easy for people shopping for stuff to sell or buy, apartments to rent or dating classifieds. But Craigslist refuses to change their user interface.

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Theo Mandel, Ph.D.

About Theo Mandel, Ph.D.

Theo Mandel, PhD, is an international expert in product user experience, usability strategy, user research, design, development, and usability testing. Dr. Mandel designs user-, technology- and business-based products, websites and software that meet client objectives and goals and enhance company brands, are successful and provide the appropriate user experience for customers.
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