Monthly Archives: November 2009

Theo Mandel’s “Golden Rules of Web Design” Keynote Presentation – User eXperience Russia, October 2009

Posted on November 30, 2009 by Theo Mandel, Ph.D.

Theo Mandel, Ph.D. was invited to give a keynote presentation at the User eXperience Russia conference in Moscow, Russia, on October 26, 2009. Mandel’s keynote, “The (New) Golden Rules of Web Design,” is an new presentation based on a chapter … Continue reading →

Posted in Real-World Usability, Social Networking, Technology, User Centered Design (UCD), Users, Web 2.0, Web Usability | Leave a comment

Bad Usability! Humorous Slideshare Presentation

Posted on November 27, 2009 by Theo Mandel, Ph.D.

A humorous, poetic, simple and elegant presentation about bad usability based on the Bad Usability calendar (www.badusability.com/). >

Posted in Usability Bloopers, Usability Humor, Web 2.0, Web Usability | Leave a comment

UX Problems at American Airlines

Posted on November 24, 2009 by Theo Mandel, Ph.D.

Dustin Curtis wrote a blog article about American Airlines’ poor website design. He received an e-mail from an Interaction Designer within the company explaining the corporate culture at American Airlines with regard to the website. The designer was promptly fired … Continue reading →

Posted in Application Usability, Marketing Usability, Real-World Usability, Technology, Web Usability | 1 Comment

Why Agile Needs to Start in Academia

Posted on November 23, 2009 by Theo Mandel, Ph.D.

Thought-provoking article about getting geeks and artists together during college rather than afterwards on the job. Some institutions offer interdisciplinary programs, but more should be done to get students used to working in multi-disciplinary, cooperative work environments. >

Posted in Real-World Usability, Technology, User Centered Design (UCD) | Leave a comment

Improving the Patient Experience (Bridget Duffy, Gel Health ’09)

Posted on November 18, 2009 by Theo Mandel, Ph.D.

Bridget Duffy Former Chief Experience Officer Cleveland Clinic After breaking her leg, Bridget Duffy got a close look at the patient experience – by being a patient herself. At the first Gel Health conference, Bridget discusses what she learned – … Continue reading →

Posted in Accessibility, Healthcare Usability, Real-World Usability, User Centered Design (UCD) | 2 Comments