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Category Archives: User Centered Design (UCD)
Finally! Microsoft celebrates IE6 death!
As a user experience designer and prototyper, one of the painful aspects of creating websites is checking browser compatability. With the demise of IE6, there’s one less browser version we have to worry about! Hooray! Check out the article on … Continue reading
Phoenix World Usability Day Celebration 2011
“To the heart of design” is a phrase that best describes the largest and most successful World Usability Day (WUD) event produced in Phoenix, Arizona, since its first event in 2007. PayPal hosted and sponsored the event, kicked off with … Continue reading
User Experience Experts are in Demand
As an independent user experience (UX) consultant, this year has been very busy, with more and more companies and clients realizing that user experience and usability is a critical component of any product or device’s design and and development process. … Continue reading
Design Tools Get the Human Touch
I was recently interviewed by Beth Stackpole for DesignNews magazine on how traditional CAD and design tool software is being made over to deliver a more natural and compelling user experience for engineers and designers. Here’s my section of the … Continue reading
Perfecting Military Medical Solutions
View an amazing collection of new military healthcare devices in the battlefield! “With the growing swiftness and capability of today’s technology, medical tools are increasing in their specificity to meet military healthcare needs. The combat environment calls for particular solutions; … Continue reading
NIST, ONC plan measures, testing to improve health IT usability
I’ve worked in healthcare usability for a long time and with the impetus to move all of healthcare to electronic platforms, there have been many, many unusable implementations of EHRs and EMRs. The National Institute for Standards and Technology (NIST) … Continue reading
You’re not a user experience designer if…
It is very comforting that the “User Experience” field has become more popular and well-respected over the years. That makes me, as a UX professional, feel good about the work we do. However, as Whitney Hess points out in her … Continue reading
Walmart’s $1.85 billon dollar mistake
Good companies listen to their customers – better customers figure out the appropriate questions to ask BEFORE they ask for feedback from their users! There may be other factors (economic factors, for example) that may be involved, but this case … Continue reading
Healthcare Experience Design Conference – Boston, Mass – April 11, 2011
As a user experience professional designing EMR, EHR and case management software in the healthcare industry, there are few opportunities to educate, learn, network and focus on UX in healthcare. Well, look no longer!! I’m excited to hear about the … Continue reading
Why are User Experience (UX) and User-Centered Design (UCD) getting a bad rap?
There have been a number of recent articles, blog posts and list comments trashing user experience design (UX) as unneeded, misguided and counter-productive to good product design and development. As a long-time user experience practitioner, I was taken aback by these … Continue reading
UX Storytellers Tell Their Stories – FREE eBook
Very good reading! User Experience stories from UX experts! From the IxDA website: In this free eBook, ‘UX Storytellers – Connecting the Dots’, 42 UX masterminds tell personal stories of their exciting lives as User Experience professionals. The book brings … Continue reading
Observing the Customer Experience
Mark Hust of Good Experience runs a wildly successful and informative conference, Gel, every year that focuses on user experience. One of the key speakers was Alex Lee, president of OXO. From Good Experience’s blog: Product developers everywhere could learn … Continue reading
Healthcare IT News: Health 2.0 2010 Developer Challenge
This is a wonderful community effort! The Health 2.0 2010 Developer Challenge was launched on June 2nd, 2010 at the Community Health Data Initiative (CHDI) meeting at the Institute of Medicine (IOM), with support from the Department of Health and … Continue reading
Smashing Magazine: 40+ Helpful Resources On User Interface Design Patterns
User interface design patterns are common researched and reusable solutions to frequent user interface problems. There are a number of user interface pattern repositories. This article in Smashing Magazine lists over 40 resources for user interface design patterns. Here’s what they … Continue reading
Electronic Pill Bottle Cap Increases Medication Use, Study Says
Finally, technologists provide enhancements to healthcare usability! Usability of medicine pill bottles, that is!! I work on the usability of healthcare software systems. I’m glad to see that usability professionals are also working on medical devices and other areas of … Continue reading
Ideo – The Future of Self-Service Banking
ATM banking systems haven’t kept up with touchscreen technology. Look what you can do on an iPad and then look at your bank’s ATM screen. There’s no reason an ATM needs to have an out-dated on-screen with buttons on the … Continue reading
Healthcare wants a tablet, but not Apple’s iPad
Since the introduction of the iPad, everyone has wondered if this is the ultimate tablet platform. However, one industry that has been using tablet computers for many years – the healthcare industry – does not necessarily think the iPad is … Continue reading
iPad Usability: First Findings From User Testing – Mixed Results!
Now that the iPad is out and people are using the new apps supposedly designed for the iPad, their usability falls short of the expected Apple usability experience. Jakob Nielsen, in his Alertbox, May 10 2010, summarized his findings: “iPad … Continue reading
Reaching Retirees: Web Design for Senior Users
Good article by Design For Use on web design for seniors. Here’s the summary: “With the aging population and increased reliance on internet resources, improving the online experience of senior and retired users can facilitate greater success and knowledge about … Continue reading
Counterpoint to the “Madlibs” Form Style
As I looked closely at the different form styles in the previous blog entry, I noticed there are a number of differences, in addition to the different form layouts. Any or all of these changes could have contributed to the … Continue reading